For purposes of this Agreement, the terms "Matriclive," "we," "us," and "our" refer to Matriclive. "You" refers to you, as a visitor or user or the Site or the Services. All users who register with Matriclive are "Registered Users". Visitors who access and browse the Site without registering are "Site Visitors".
We collect both "Personal Information" and "Non Personal Information" about our users. In this policy, Personal Information is information that can be used to contact or identify you, such as your full name and email address, and information that is linked to such information. "Non-Personal Information" is information that cannot be used to contact or identify you and is not linked to information that can be used to contact or identify you and includes passively collected information about your activities on our Site, such as usage data, to the extent that information is not linked to your Personal Information.
For purposes of these Terms, the "Site" shall mean www.matriclive.com and any other Matriclive branded websites, web pages, mobile applications and mobile websites operated by SAADC Pty (Ltd). ("Matriclive" or "we") in South Africa, and the "Services" shall mean any of the various services that SAADC Pty (Ltd) provides through the Site or any other channels, including over the telephone, in-person or via electronic communication. The terms "Site" and "Services" also include Matriclive's mobile application and the services offered through that application as well as certain sites and services offered through any Matriclive subsidiaries, to the extent explicitly described herein. In addition, these Terms do not apply to third party entities that may use the Matriclive's Site or Services. Such entities' use of the Matriclive Site and Services are subject to separate terms that they agreed when they registered with Matriclive.
The following rules pertain to "Content", defined as any communications, images, sounds, videos, and all the material, data, and information that you upload or transmit through Matriclive's Services, or that other users upload or transmit, including without limitation any content, messages, photos, audios, videos, reviews or profiles that you publish or display (hereinafter, "post").
Matric Live is an AI-powered mobile learning platform designed to support high school students, particularly those in Grades 10–12, in mastering the South African curriculum. The platform offers an interactive, data-driven approach to education, providing students with personalized learning experiences, real-time feedback, and adaptive assessments to enhance their academic performance.
These Terms of Use (the "Terms" or "Agreement") set forth the terms and conditions under which individuals residing in the South Africa may use the Matriclive (described below). Please read these Terms and any applicable Additional Terms before using the Site or the Services.
By using the Site or the Services, you hereby represent, warrant, understand, agree to and accept these Terms and any applicable Additional Terms in their entirety whether or not you register as a user of the Site or Services ("Registered Users").
These Terms include the Matriclive Privacy Policy, which is incorporated herein. If you object to anything in these Terms, the Privacy Policy or any applicable Additional Terms, do not use the Site or the Services.
These Terms, including the Privacy Policy, are subject to change by Matriclive at any time. We will notify you about significant changes in these Terms by sending a notice to the email address registered in your account, or by placing a prominent notice on our Site, so that you can choose whether to continue using our Services. Significant changes will go into effect no less than 30 days after we notify you. Additional Terms are also subject to change by Matriclive at any time and take effect immediately upon publishing. Any use of the Site or the Services by you after the effective date of any changes will constitute your acceptance of such changes.
By transmitting and submitting any Content while using our Service, you agree, represent and warrant the terms of use.
To be eligible to use our Services, you must meet the following criteria:
By requesting to use, registering to use and/or using the Site or the Services, you represent and warrant that you have the right, authority and capacity to enter into these Terms and you commit to abide by all of the terms and conditions hereof.
In addition, you represent and warrant that you (i) have never been the subject of a complaint, restraining order or any other legal action involving, arrested for, charged with, or convicted of any felony, any criminal offense involving violence, abuse, neglect, fraud or larceny, or any offense that involves endangering the safety of others, dishonesty, negligence or drugs, and (ii) are not nor have ever been registered, and are not currently required to register, as a sex offender with any government entity.
Any user content is primarily user generated, and we do not control or vet user generated content for accuracy as a general matter. Matriclive does not assume any responsibility for the accuracy or reliability of any information provided by student/pupils/pupils or tutors on or off this Site. We may offer certain Registered Users the opportunity to verify certain information such as their email address or cell phone number. If we indicate that a Registered User has verified certain information, it means that the user has complied with the process we have established for verifying such information. However, we do not guarantee, nor do we represent or warrant as to, the accuracy of such information.
Matriclive is not responsible for the conduct, whether online or offline, of any user of the Site or Services.
Moreover, Matriclive does not assume and expressly disclaims any liability that may result from the use of information provided on our Site. All users, hereby expressly agree not to hold Matriclive (or Matriclive's officers, directors, shareholders, employees, subsidiaries, other affiliates, successors, assignees, agents, representatives, advertisers, marketing partners, licensors, independent contractors, recruiters, corporate partners or resellers, hereinafter "Affiliates") liable for the actions or inactions of any users or for any information, instruction, advice or services which originated through the Site, and, to the maximum extent permissible under applicable law, Matriclive and its Affiliates expressly disclaim any liability whatsoever for any damage, suits, claims, and/or controversies that have arisen or may arise, whether known or unknown therefrom.
Any screening of a user and his, her or its information by Matriclive is limited and should not be taken as complete, accurate, up-to-date or conclusive of the individual's. Registered Users are also responsible for verifying information provided by users on the platform.
If you are under eighteen (18) years of age and would like to participate on Matriclive, you may register to use the Site and Services but only if your parent or legal guardian consents to your registration.
By registering as a User, you hereby represent, warrant, understand, agree to and accept these Terms and any applicable Additional Terms in their entirety.
Parents if you give your teenager permission to register, you also agree that you are responsible for monitoring the account as well as the activities both on and off of the Site, including monitoring who your teenager communicates with and meets both on and off the Site and with or from whom he or she agrees to provide or receive tutoring services.
By using the Site or Services of Matriclive, you agree that you will not under any circumstances:
We protect our users In order to protect our users from prohibited activity, we reserve the right to take appropriate actions, including but not limited to restricting the number of phone numbers a user may view or the number of emails a user may send in any 24-hour period to a number which we deem appropriate in our sole discretion.
Should Matriclive find that you violated the terms of this Section or any terms stated herein, Matriclive reserves the right, at its sole discretion, to immediately terminate your use of the Site and Services. By using the Site and/or Services, you agree that Matriclive may assess, and you will be obligated to pay, a R10,000 daily penalty for scraping, either in a manual or automatic manner, student/pupil or tutor information, including but not limited to, names, addresses, phone numbers, or email addresses, copying copyrighted text, or otherwise mis-using or mis-appropriating Site content, including but not limited to, use on a "mirrored", competitive, or third party site. This fee shall be in addition to any other rights Matriclive may have under these Terms or applicable law.
Further, in order to protect the integrity of the Site and the Services, Matriclive reserves the right at any time in its sole discretion to block users from certain IP addresses from accessing the Site.
By registering as a tutor, you authorize Matriclive, and acknowledge that for purposes of promoting the safety and integrity of its Site and Service, Matriclive reserves the right, but not the obligation, to utilize third party service providers to verify on an ongoing basis that your registration data is accurate. These third parties may use data from a variety of sources, under a variety of circumstances, for these site safety purposes including, without limitation, information from national criminal databases, sex offender registries, certain media streams, terrorist watch lists, criminal and fugitive watch lists, fraud watch lists, law enforcement reports, and other data.
You agree that Matriclive may take such action in response to Verification Checks as it deems appropriate in its sole discretion, including without limitation suspending and/or terminating your membership, should it determine that you have violated any representation or warranty or any other provision of these Terms or are otherwise unsuitable for Matriclive.
You also hereby represent, understand and expressly agree that Matriclive does not have control over or assume any responsibility for the quality, accuracy, or reliability of the information included in a Verification Check. We do not typically communicate the results of a Verification Check to any third party, though we reserve the right to do so for law enforcement or other safety-related purposes.
BY AGREEING TO THESE TERMS, YOU AGREE TO ALLOW Matriclive TO PERFORM THE VERIFICATION CHECKS DESCRIBED ABOVE. IF YOU DO NOT WANT THESE VERIFICATION CHECKS TO BE PERFORMED, YOU SHOULD NOT USE Matriclive. NO FURTHER CONSENT FROM YOU IS REQUIRED FOR THESE VERIFICATION CHECKS TO BE PERFORMED.
If you decide to use or access information included in a Background Check, you hereby represent, understand and expressly agree that those checks are not always accurate or complete (or based on information that is accurate or complete) and that the specific records searched, and the comprehensiveness of the search, varies by the type of Background Check. For example, many jurisdictions only include felony conviction records (and not, for example, misdemeanor or arrest records) in the national criminal data base, which is the only data source utilized for preliminary background checks other than the sexual offender registry. Moreover, some states include only registered sex offenders in that database.
If you decide to access, use, or share information provided by a Background Check, you agree to do so in accordance with applicable law. You also agree to indemnify and hold harmless Matriclive from any loss, liability, damage, or costs that may result from such access, use, or sharing of this information regardless of the cause. Matriclive does not assume and expressly disclaims, and you hereby agree to release Matriclive from, any loss, liability, damage, or costs that may result from the use of information provided in a background report including, without limitation, the inaccuracy or incompleteness of any such information.
You expressly acknowledge that Matriclive has no obligation to perform Background Checks, Internal Background Checks, or Verification Checks on any Registered Users. To the extent Matriclive performs such checks on certain Registered Users, the checks are limited and should not be taken as complete, accurate, up-to-date or conclusive evidence of the accuracy of any information those users have provided or of their eligibility to use the Services.
Should Matriclive determine that you are not eligible to use the Services, have violated any terms stated herein or in any of the Additional Terms, are not suitable for participation as a Registered User, or have mis-used or mis-appropriated Site content, including but not limited to use on a "mirrored", competitive, or third party site, Matriclive reserves the right, at its sole discretion, to immediately terminate your access to all or part of the Site, to remove your profile and/or any content posted by or about you from the Site, and/or to terminate your registration in Matriclive, with or without notice.
In any event, Matriclive also reserves the right, in its sole discretion, to terminate your access to all or part of the Site, to remove your profile and/or any content posted by or about you from the Site, and/or to terminate your registration in Matriclive, for any reason or no reason, with or without notice. If we terminate your registration, we have no obligation to notify you of the reason, if any, for your termination.
Following any termination of any individual's use of the Site or the Services, Matriclive reserves the right to send a notice thereof to other Registered Users with whom we believe the individual has corresponded.
Our decision to terminate an individual's registration and/or to notify other Registered Users with whom we believe the individual has corresponded does not constitute, and should not be interpreted or used as information bearing on, the individual's character, general reputation, personal characteristics, or mode of living.
Matriclive will only use the information you provide on the Site or via other channels in accordance with our Privacy Policy. For more information, see our full Privacy Policy, the terms of which are incorporated herein.
Links from the Site to external sites (including external sites that are framed by Matriclive) or inclusion of advertisements do not constitute an endorsement by Matriclive of such sites or the content, products, advertising and other materials presented on such sites or of the products and services that are the subject of such advertisements, but are for users' reference and convenience.
Users access them at their own risk. It is the responsibility of the user to evaluate the content and usefulness of the information obtained from other sites. Matriclive does not control such sites, and is not responsible for their content. Just because Matriclive may have hyperlinks to such sites does not mean that Matriclive endorses any of the material on such sites, or has any association with their operators.
Users further acknowledge that use of any site controlled, owned or operated by third parties is governed by the terms and conditions of use for those sites, and not by Matriclive's Terms of Use and Privacy Policy. Matriclive expressly disclaims any liability derived from the use and/or viewing of links that may appear on this Site. All users hereby agree to hold Matriclive harmless from any liability that may result from the use of links that may appear on the Site.
The information and materials contained on the Site, including text, graphics, information, links or other items are provided "as is", "as available". Further, opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by Matriclive, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Matriclive DOES NOT: (1) WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIALS; (2) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY PARTY OTHER THAN Matriclive; (3) WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, FREE FROM COMPUTER VIRUSES, UNINTERRUPTED, ALWAYS AVAILABLE, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED; OR (4) GIVE ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, Matriclive EXPRESSLY EXCLUDES ALL CONDITIONS, WARRANTIES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW OR THE LAW OF EQUITY AND DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS.
You assume all risk when using the Site and the Services, including but not limited to all of the risks associated with any online or offline interactions with users of the Site or the Services. You agree to take all necessary precautions when interacting with other site visitors or Registered Users.
Incidental Damages and Aggregate Liability. In no event will Matriclive be liable for any indirect, special, incidental, or consequential damages, losses or expenses arising out of or relating to the use or inability to use the Site or Services, including without limitation damages related to any information received from the Site or Services, removal of content from the Site, including profile information, any email distributed to any user or any linked web site or use thereof or inability to use by any party, or in connection with any termination of your subscription or ability to access the Site or Services, failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Matriclive, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
No Liability for non-Matriclive Actions. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Matriclive BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, AND/OR CONSEQUENTIAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION, BODILY INJURY, EMOTIONAL DISTRESS, AND/OR ANY OTHER DAMAGES RESULTING FROM ANYONE'S RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON THE SITE, OR TRANSMITTED TO OR BY ANY USERS OR ANY OTHER INTERACTIONS WITH OTHER REGISTERED USERS OF THE SITE OR SERVICES, WHETHER ONLINE OR OFFLINE. THIS INCLUDES ANY CLAIMS, LOSSES OR DAMAGES ARISING FROM THE CONDUCT OF USERS WHO HAVE REGISTERED UNDER FALSE PRETENSES OR WHO ATTEMPT TO DEFRAUD OR HARM YOU.
In addition to the preceding paragraphs of this section and other provisions of these Terms, any advice that may be posted on the Site is for informational purposes only and is not intended to replace or substitute for any professional financial, medical, legal, or other advice. Matriclive makes no representations or warranties and expressly disclaims any and all liability concerning any treatment, action by, or effect on any person following the information offered or provided within or through the Site. If you have specific concerns or a situation arises in which you require professional or medical advice, you should consult with an appropriately trained and qualified specialist.
By agreeing to these Terms, users of the Site and Services agree to indemnify, defend and hold harmless Matriclive and its Affiliates from and against any and all claims, losses, expenses or demands of liability, including reasonable attorneys' fees and costs incurred by Matriclive and its Affiliates in connection with any claim by a third party (including an intellectual property claim) arising out of (i) materials and content you submit, post or transmit through the Site, or (ii) use of the Site or Services by you in violation of these Terms of Use or in violation of any applicable law. Users further agree that they will cooperate as reasonably required in the defense of such claims. Matriclive and its Affiliates reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by users, and users shall not, in any event, settle any claim or matter without the written consent of Matriclive. Users further agree to hold harmless Matriclive and its Affiliates from any claim arising from a third party's use of information or materials of any kind that users post to the Site.
If you believe any materials accessible on or from our Site infringe your copyright, you may request removal of those materials (or access thereto) from the Site by providing the following information:
In an effort to protect the rights of copyright owners, Matriclive maintains a policy for the termination, in appropriate circumstances, of Members and other users of this Site who are repeat infringers.
