Message to reader: By using the Site and/or the Services, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
Site Visitors can access and browse certain portions of the Site without disclosing Personal Information, although, like most websites, we passively collect certain information from your computer, such as your IP address and web browser user agent, when you browse the Site.
All Personal Information that you provide to us when registering, posting a profile, communicating through the Site, discussing tutoring options over the phone or online, utilizing our mobile applications or that you otherwise provide on the Site or by phone, email or postal mail, will be stored by us. You represent and warrant to us that you have the right and authority to provide us all Personal Information you provide about yourself or others. You may provide us this Personal Information in various ways, including: your first and last name; your home address; your gender; your birthday; your phone number. Both Site Visitors and Registered Users may provide Personal Information to Matriclive when they contact us or utilize certain Services Matriclive may offer. For example, if you call a Matriclive representative to discuss tutoring options over the phone, we will collect and store all of the Personal Information you choose to provide to us, including but not limited to financial information, information about the tutoring you or your child needs, your contact information, etc. If you provide information about someone other than yourself, you represent that you have authority to do so. Certain Registered Users may provide Personal Information on the Site through other Site features and offerings such as our online communications and payment platforms. In some cases, Site Visitors may have the ability to provide us Personal Information through the Site, such as contact information. In addition, both Registered Users and Site Visitors may choose to provide us additional Personal Information by phone, email, postal mail, mobile application or chat. We collect and store all of the Personal Information you provide us through these channels. Moreover, if you provide information about someone other than yourself through any of these channels, you represent that you have authority to do so.
If you register for a Service that requires you to pay a fee, Matriclive will also collect your credit card type, number, expiration date, and security code as well as your billing address for payment purposes and your birthday, if not previously provided.
Matriclive also captures and collects information that Site Visitors, Registered Users and others provide about each other. Site Visitors, Registered Users and others also may provide us information about Registered Users by phone, email or postal mail. Matriclive captures and stores all information it receives from Site Visitors, Registered Users and others about other Registered Users and Site Visitors.
In order to promote the safety and integrity of the Site and Service, you authorize Matriclive in its Terms of Use to utilize third party service providers to use your Personal Information to scan on an ongoing basis a variety of sources, which may include, but are not limited to, national criminal databases, sex offender registries, certain media streams, terrorist watch lists, criminal and fugitive watch lists, fraud watch lists, law enforcement reports, and other data to assist us in verifying the information you provide us (such as your name, address, email address, etc.) and the representations and warranties you make in the Terms of Use and on the Site (such as representations regarding your criminal background) ("Verification Checks"). The results of any Verification Checks will be made available to Matriclive.
For the legitimate business purpose of protecting the safety and integrity of the Site and Matriclive users, you authorize Matriclive in its Terms of Use to utilize a third party consumer reporting agency to use your Personal Information to run periodic background checks on you when you register with Matriclive and thereafter in connection with your continued use of our Services and/or interaction with our Site.
In addition, we may obtain from other sources publicly available Personal Information, such as demographic data, and other information to enable us to comply with regulatory requirements, ensure the accuracy of data, better understand your likely interests, prevent fraud, etc.
We may from time to time request permission for collecting Personal Information from or about you. For example, if you use a Matriclive mobile application, we may request permission to access information about the contacts listed in your mobile device phone book when you initiate an address book search for friends who have downloaded the application. We may also request permission to access and store your location. If you grant your permission, we will access and or store such information unless you subsequently opt out by adjusting the settings in your mobile device.
Like most websites, we and our service providers use cookies and tracking pixels to track Site usage and trends, evaluate the effectiveness of our ads both on and off our Site, customize your experience on the Site and improve the quality of our Services. For example, using these technologies we can determine, among other things, which pages of our Site you visit and which ads you click on.
A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you when you return to the Site using the same computer (or mobile device) and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use Matriclive.
Tracking pixels do not identify individual users and the analysis of data obtained by tracking pixels is performed on an aggregate basis. When you visit our Site or open one of our emails, we may allow authorized third parties, such as ad servers, ad agencies, ad exchanges, ad technology vendors and research firms, to place or recognize a unique cookie, pixel, and/or similar technologies on your browser in order to provide you relevant Matriclive advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser and/or information about your Internet browsing activities gathered through your browser. If you prefer not to receive these online behavioral advertisements, you may opt-out . In order for the opt-out to work, your browser must be set to accept third party cookies. Furthermore, if you buy a new computer or mobile device, change web browsers or delete the opt-out cookie, you will need to perform the opt-out task again. Please note that if you opt-out you may continue to receive Matriclive advertisements as you surf the Internet, including contextual ads based on the content on a webpage you are visiting. However, these advertisements will not be displayed based on information contained in, or collected by, cookies or other technologies placed on your browser when you visit our Site or open our emails.
When you visit the Site, Matriclive receives the internet protocol ("IP") address of your computer (or the proxy server you use to access the internet), your computer operating system and type of web browser you are using. If you are using a mobile device, Matriclive may also receive your mobile device id (UDID), or another unique identifier, and mobile operating system. We may correlate this information with other Personal Information we have about you. Additionally, when you visit the Matriclive website we and any third parties we may use to place ads on our Site automatically receive the URL of the webpage from which you came. If you click on an ad, we and any such third party may also receive the URL of the page you were on when you clicked the ad and the URL of the site associated with the ad that you clicked.
Like most websites, we and our service providers use cookies and tracking pixels to track Site usage and trends, evaluate the effectiveness of our ads both on and off our Site, customize your experience on the Site and improve the quality of our Services. For example, using these technologies we can determine, among other things, which pages of our Site you visit and which ads you click on. A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you when you return to the Site using the same computer (or mobile device) and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use Matriclive. Tracking pixels do not identify individual users and the analysis of data obtained by tracking pixels is performed on an aggregate basis.
When you visit our Site or open one of our emails, we may allow authorized third parties, such as ad servers, ad agencies, ad exchanges, ad technology vendors and research firms, to place or recognize a unique cookie, pixel, and/or similar technologies on your browser in order to provide you relevant Matriclive advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser and/or information about your Internet browsing activities gathered through your browser. If you prefer not to receive these online behavioral advertisements, you may opt-out. In order for the opt-out to work, your browser must be set to accept third party cookies. Furthermore, if you buy a new computer or mobile device, change web browsers or delete the opt-out cookie, you will need to perform the opt-out task again. Please note that if you opt-out you may continue to receive Matriclive advertisements as you surf the Internet, including contextual ads based on the content on a webpage you are visiting. However, these advertisements will not be displayed based on information contained in, or collected by, cookies or other technologies placed on your browser when you visit our Site or open our emails.
Our Site includes social media features and widgets, such as the Facebook "Like" button and the Facebook "Share" button. These features may collect your IP address, the URL of the page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
(1) We use your information to improve our Services and enhance your experience with Matriclive (2) to enable us to provide a safer community for all of our Registered Users, and (3) to help us communicate with you.
In general, we use the Non Personal Information we collect to help us improve our Services and customize the user experience, such as by providing targeted useful features and promotions based on the type of Service you seek. We also aggregate the information collected via cookies and similar technologies to use in statistical analysis to help us track trends, evaluate the effectiveness of our ads and analyze patterns in the use of Matriclive.
If you are a USER, in order to increase your chances of finding potential Matriclive buddies you need, we share with Site Visitors and Registered Users the information that is included in your profile, aside from your contact information, as well as the following registration information, which we may include in your profile: your first name, first initial of your last name, city, province and profile picture. With certain exceptions, you choose how much detail you want to include in your profile; the more information you share, however, the better chance you have of connecting with the right Matriclive buddy. We may also share on your profile any company reviews you have posted on our Site and whether you have connected to Matriclive through Facebook.
If you post information in a Matriclive online group forum, that information may be viewed by any Site Visitor or Registered User who accesses the forum.
We may display personal testimonials of Registered Users and other endorsements on our Site or in other marketing materials. These testimonials or endorsements may include Non Personal Information such as the Registered User's first name, first initial of last name, town and province. With a Registered User's consent, we may include Personal Information such as their full name.
In addition to the information that is provided to all visitors to Matriclive, reviews and references are made available to certain Registered Users.
If you register for our Matriclive mobile application, other Registered Users of that application may be able to search for users by name, email address or other information. If they do, a user's name and profile photo will appear in the search results list and the searcher may contact you through the application. No other Personal Information on the application will be shared with the Registered User unless you expressly consent to such sharing. However, all information you post to the Matriclive application will be available to all members of Matriclive, including your location when you post to the application if you have given us permission to access and collect your location information.
We also share Personal Information with vendors who perform services on behalf of Matriclive, including without limitation vendors who provide email services, demographic information, or geo-location information, vendors who perform background checks or verification checks and vendors who process credit card payments.
Selected information contained in user profiles, which may include photo, first name, first initial of last name, city, province, and job/provider description, may also be shared with third party search engines and other vendors who run classified advertising businesses, and thus may be listed in third party web site search results (e.g., Google), which would make that information available to the public and allow them to link to your Matriclive posting. Registered Users can opt-out of this sharing by adjusting their account settings. If you post information in a Matriclive online group forum, your content, including your name as the contributor, may be displayed in third party search engine results and available to the public.
You acknowledge and agree that we may disclose information we've collected about you if required to do so by law or if we, in our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), or to protect or defend Matriclive's, or a third party's, rights or property. We may also reserve the right to disclose information we've collected about you for purposes of protecting the health and safety of our community and Registered Users, such as in the case of risk of harm or violence against any person (including you).
You acknowledge and agree that to the maximum extent permitted by law we may disclose any of the information we've collected about you to any of our affiliates or subsidiaries, for the purposes of providing you with the services, operating the Website, and any of our other commercial purposes.
We also may share your Personal Information with a third party if you consent to the sharing.
Matriclive uses SSL (Secure Socket Layer), the industry standard method for computers to communicate securely without risk of manipulation or recipient impersonation. We utilize SSL in the online registration process, in the login process, and in the account management section of the Site.
Matriclive uses strong encryption technology to protect sensitive information.
Matriclive employs firewalls, intrusion detection systems, and system monitoring to protect against unauthorized access of our systems.
Your user accounts are also protected by the password you use to access your online account with Matriclive, and we urge you to take steps to keep your password safe. If you feel your password has been compromised, you should change it immediately by logging into your account. After you have finished using our Site, you should log out of your Matriclive account and exit your browser.
WE TAKE THESE PRECAUTIONS IN AN EFFORT TO PROTECT YOUR INFORMATION AGAINST SECURITY BREACHES. HOWEVER, THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF SUCH FIREWALLS AND SECURE SERVER SOFTWARE. BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.If the Personal Information you provided when you registered changes, you may update this information by logging into your account and accessing your account settings. If you would like to remove some of the Personal Information you have posted on the Site, such as information you posted in profiles, you may do so by editing or deleting that item. To request removal of other Personal Information you have voluntarily posted on our Site, such as information you may have posted in online group forums, contact Matriclive. In some cases, we may not be able to reasonably accommodate your request to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
If you no longer wish to participate in our Services you may close your account directly in the account settings portion of your account.
If you close your Matriclive account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain information related to you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, Non Personal Information, account recovery, auditing our records, enforcing our rights and obligations under our agreements or if required by law. Matriclive may also retain and use your information if necessary to provide the Services to other Registered Users. For example, just as an email you may send to another person through an email service provider resides in that person's inbox even after you delete it from your sent files or close your account, emails you send to others through Matriclive to other Users, as well as your contributions to Matriclive groups, may remain visible to others after you have closed your account. Similarly, other information you have shared with others, or that others have copied, may also remain visible. Matriclive disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information. Matriclive does not control when search engines update their search index or cache, which may contain certain job post, profile or other information that has since been removed from Matriclive Site.
Matriclive reserves the right to change this policy and our Terms of Service at any time. We will notify you about significant changes in the way we treat Personal Information by sending a notice to the email address registered in your account, or by placing a prominent notice on our Site, so that you can choose whether to continue using our Services. Significant changes will go into effect 30 days after we notify. Non-material changes or clarifications will take effect immediately upon posting of the updated policy on our Site. You should periodically check our privacy policy for updates. Your use of the Site or the Services after such effective date will constitute acceptance by you of such changes.
Matriclive may provide links to other web sites that we believe may be of interest to our users. However, we are not responsible for the privacy practices employed by those web sites, nor are we responsible for the information or content they contain. This Privacy Policy applies solely to information collected by us through Matriclive; thus when you use a link to go from our web site to another third party web site, this policy is no longer in effect. We encourage our users to read the privacy policies of these other web sites before proceeding to use them.
